For questions and assistance, please e-mail:
For business inquiries, please e-mail:
Email us directly at firstname.lastname@example.org
You may add pals by searching for them, the person you are adding must accept the Sync Request in order to be considered a pal.
Also, they will automatically be added to your Pal Panel from any act of support, such as Tipping, Sponsoring, or Treating that person.
You may only message synced pals on your Pal Panel. This means you cannot message pals that you simply added without syncing with them.
Treat Points can be earned by supporting others via Tips, Sponsorships, and Treats.
Treat Points Awarded are based USD Value and Category Multiplier:
Tip- 100x, Sponsorships- 150x, Treats- 200x
You can redeem them for the Custom Viewer Notification and soon in the Treat Shop for discounts on gear and more. Save them up! You may also gift Treat Points to a Pal in need.
The TreatStream Custom Viewer Notification (CVN) allows users to send Tips or Sponsorships with their own custom designed notifications! This means that if a streamer allows CVN notifications, you can override their notifications with your own!
To access the CVN, go to Dashboard -> Notifications -> and click 'Click Here to configure TreatStream Custom Viewer Notification'. You will notice that there are two options: 1) For Streamers and 2) For Viewers. (It costs 3,000 Treat Points to unlock CVN for Viewers for one month. Each unlock period comes with 3 redesign keys that allow you change the design of your notification per key spent. Extra keys roll over if unspent.)
Since viewers can control the image and sound portion of the TreatStream Custom Viewer Notification, streamers are given the option to control everything else, including the location of the viewer's chosen image. They can choose the positioning of the image, but not the actual image itself. They can also add whatever text they want surrounding the image, as well as control things such as volume.
Once unlocked with 3,000 Treat Points, you can use this section to create your own custom notification to override a streamer's notification when you tip or sponsor them. You are allowed to use a maximum of two images, and one sound.
Tips are one time donations.
To receive tips you must link a Paypal Account in Donation Settings first. The Linked Paypal account is where the funds will go. (Donation Settings can be accessed from the 'Account Settings' menu on the top-right when logged in.)
You may receive or send Tips in your currency, or the donor can choose the currency they prefer.
Tips are completely free!
Sponsorships are recurring payments that are collected monthly on an individual basis from the date a person initiated the sponsorship.
At most, a sponsorship can last two years, at which point the sponsorship would have to be manually renewed to continue. That is why you see beginning and end dates in the PayPal Memo.
To receive Sponsorships, you must link a Paypal Account in Donation Settings first. The Linked Paypal account is where the funds will go. (Donation Settings can be accessed from the 'Account Settings' menu on the top-right when logged in.)
Only USD is accepted for Sponsorships.
All monthly sponsorship payments can be reviewed or discontinued at anytime through "People I Sponsor" in your Account Settings or Dashboard. You can review, or discontinue your sponsorship at any time.
10% is reserved for service, maintenance, and continual improvement of the site to meet your needs. This excludes the PayPal third party payment processing fees that may apply.
(Significantly less than other services and we provide many features.)
We understand that you work hard and want to keep as much as you can in your pocket while having the best service possible!
To put it in simple terms, some viewers actually want the possibility to give in different more pleasant and direct ways. Streamers would also love to offer these ways, if only personal information and orders could be kept secure and confidential. Ladies and gentlemen, that is why we're here!
Treats are automatically fulfilled without any information being shared. (Delivery fees, tips, and taxes are all paid. No Hassles! Just receive and eat!)
Once Treat is sent the streamer should receive an email, activity, and live stream notifications. Then food orders for that streamer will automatically go on cooldown for the amount of time the streamer assigned it so there isn't an overabundance of food sent to the streamer. Of course, Treats will also shut down based on the restaurant or support hours which also depends on where the streamer is located.
A small portion of the transaction from each food delivery treat you send is donated to help care for children through Save The Children Foundation.
500+ Twitch Followers & Views, only available for Twitch users currently.
Yes ALL personal information is kept completely private even your first name, nothing at all will be known. It's solely for the use of TreatStream fulfillment of Treats viewers place for you.
You must first input your delivery address then submit Request Treats. Which we will then be processed within a few days.
You have control over your treats, the cooldowns, and whether they are hidden or visible.
Currently we only able to accept or service streamers in the US, UK, & Canada. We are looking into more other countries though.
If it's food delivery and you're watching the stream you will know when it arrives.
Hours of Treat Support will run 11:00am-1:00am EST everyday.
As you know, Food delivery is almost never inexpensive.
Food Delivery pricing includes Food cost, Delivery minimums, Delivery Fees, Driver Tips, Taxes, and Transaction fees.
This is the reason why you see the prices you see.
You may notice that a $15 pizza may be priced as $20 on TreatStream. This is because you have to consider the fact that these items have all kinds of handling fees. For example, certain products require a shipping fee, and almost all food services require tips and/or delivery fees. TreatStream is also a service, so a service fee is to be expected.
This could be for multiple reasons. The most common reason is that the streamer lives in a foreign country, and the currency exchange rate has changed. (This is most common for streamers in the UK & CA.) Another reason could be that the streamer's specific restaurant has changed their pricing system. Either they changed the price of an item, the cost of the delivery fee, or the minimum for delivery has been raised/lowered.
Refunds are not possible unless there may be a reasonable mishap. This is because recalling an already placed order is time-sensitive, and in most cases orders are instant and irreversible. If you order a pizza for a streamer and they have received it, there isn't much we can do about it.
Reply to the treat email or email us a email@example.com for assistance.
The Top Treaters from our previous website will be our hall of famers for the support they provided on making this new website possible. They will forever be remembered until we re enable Top Treaters functionality. (We are not sure yet if or when this will happen.)
Any payments that are available in Paypal are accepted. Paypal is the most popular Third Party Payment Processor, Funds are directly processed by Paypal and do not touch our end. If any question are to arise from transactions, receiving funds, or chargebacks you should contact PayPal directly. PayPal third party payment processing fees may apply.
Chargebacks are irritating, this feature allows you to prevent fraudulent users, trolls, or abusers from tipping, sponsoring, and treating you. Currently it bans their account from sending you anything. This feature also removes them from your Pal Panel.
Real Time Highly Customizable Live Stream Notifications and Tracking for your needs.
Set up notification seamlessly and beautifully with our intuitive drag-and-drop system. Easily set up notifications for Twitch and Youtube.
Twitch Notifications Include: Follows, Tips, Sponsors, Subscriptions, Treats, Hosts.
YouTube Notifications Include: Tips, Sponsors.
If you're streaming with OBS, you'll need to have the CLR Browser Source Plugin installed (it's all free!) Once the plugin is installed, just pop the Notification or Widget link into the CLR source and it should appear on your scene.
You can also use XSplit and implement the same Notification/Widget links.
For business inquiries, e-mail: firstname.lastname@example.org
Email us directly at email@example.com